Products must be returned in their original packaging (unless its a complaint).
Products cannot show signs of having been used, cannot have stains, be damaged or smell. When you return an item to runningXpert.com, we ask you not to use the original packaging as packaging for shipping.
The packaging of the product must be protected for shipping by i.e. a parcel bag, cardboard box, etc..
Its the customer´s own responsibility to return the package safely by post, just like its the customer´s responsibility to get a receipt for the return delivery from the carrier.