In which condition should the item be returned?

To get a full refund for your item, the item must be returned in the same condition and amount as when it was received.

The single item must be returned in its original packaging.

The packaging is a significant part of the value of the item and is crucial for us to be able to sell it to another customer.

To use your right to return your item, you must therefore return the item in its original packaging. You may of course unpack the item to examine it but be careful with the original packaging when you unpack it. If the item is packed in hard, welded plastic or neutral plastic bags, envelopes, etc., then you do not need to return the item in its original packaging.

If the item is returned without return postage, then RunningXpert.com retains the right to deny receipt.