Can I return used items?

Within the first 2 weeks of the right of cancellation, you can return the item even though it has been used. In this case, you risk having to pay for a potential loss of value of the item.

The loss of value is determined by RunningXpert.com and how much RunningXpert.com can make by reselling the item.

You are only liable to possible losses in value caused by other kinds of handling than what is required to determine the nature and abilities of the item and how the item works. In other words, you can try the item in the same way that you would in a store. 

Please do not take your trainers out for a run, if you want a full refund.

Please return your items with the original packaging. Ex. shoes are returned in the original nonbroken box etc. if you want a full refund.

If the item has been used in other ways than described, we determine it as a used item, which means that you only receive a part of or none of the sums in return, depending on the sales value of the item, when you return the item. To receive the full sum in return, you are allowed to do the same things as in a store. You can try the item on but you may not use it.

It is optional how you send the item back to us. If you use our return label from our website, it costs you £6.90, which we deduct from your return order. If you send the package with a different shipping label, it is important that you send it to Atlas Logistics UK Ltd - C/O RunningXpert.
All parcels may be returned to Atlas Logistics UK Ltd - C/O RunningXpert International House,Garretts Green, B33 0UE Birmingham, GB