How should I return the parcel?

It is optional how you send the item back to us. If you use our return label from our website, it costs you £ 6.90 which we deduct from your return order. (claims are free of charge)
The money will be refunded to the payment method used to pay for the product originally.
The refund will be processed when we receive your return parcel in Denmark.
Your money will be refunded within 2-5 working days - MasterCard up to 30 days.
A return takes approximately 5-6 business days to arrive in Denmark 

If you send the package with a different shipping label, it is important that you send it to Atlas Logistics UK Ltd - C/O RunningXpert.
All parcels may be returned to Atlas Logistics UK Ltd - C/O RunningXpert International House,Garretts Green, B33 0UE Birmingham, GB

Always remember to get a receipt. this is your proof of delivery if your parcel is lost in transit. if you don't have a reciept, we can not help you if the parcel gets lost in transit

If you don’t have a receipt, we can not help you if the parcel is gone missing.

All items returned must be in the same condition as when you received them. Please do not wear or use the items if you want a full return.